Tuesday, November 15, 2005

Is your credit card any gooder?

So, about 2 weeks ago, I activated a new credit card and talk to the woman in India who kept wishing me a good evening.
Part of her script was to make me sign up for a purchase protection plan at 89c on $100 balance;
ME: no thanks,
HER: I will send you the information and then you have 30 days to cancel it,
ME: I don't want it already
HER: Yes, but I will send you the information, THEN you can cancel it
ME: Um, can I cancel it now?
HER: Not until you have the letter confirming it. Is there anything else I can help you with.
ME: um.... no thank you?

Today, I get the letter, so I call the number to cancel the plan within my 30 days. This time the company is clearly US based and is called the Purchasing Protection Plan - I get an American chick on the phone.
HER: thank you for calling, may I have your full 16 digit account number
ME (totally calm and normal): I got this letter and there's only 4 digits, can I give you those?
HER: Can you verify your name for me?
ME: I am Sadie Ryan
HER: Can you verify the last name associated with this call?
ME: Ryan
HER: and who am I speaking with
ME: Sadie Ryan
HER: what is the address associated with this account
ME: Blah blah
HER: for security purposes we need the zip code
ME: Blah blah
HER: How can I help you?
ME: When I activated this credit card, they activated your protection plan and told me I could cancel when I got the letter. I got the letter, I'd like to cancel.

(here's where it got weird; I didn't lose it at any point during this, but man! she was fightin' for her job)

HER: You realise this is an optional plan
ME: Yes, I'd like to opt out
HER: But you do realise that in the event of your untimely passing, with this plan, your debt would be paid off in full
ME: I'm not planning on dying soon
HER: I didn't mean to imply that you were going to die, just that this plan offers exceptional coverage
ME: I'd still like to cancel it
HER: You do realise this plan is optional
ME: Yes, I'd still like to opt out. Cancel it. Please.
HER: You realise that if you cancel it, you won't be covered in the event that
ME: Please cancel. Cancel please.
HER: Okay, well you have a nice day.
ME: can you confirm this for me?
HER: Excuse me?
ME: can you confirm that I cancelled the plan?
HER: You will receive a letter that will confirm in full that you have elected to cancel this optional protection plan. Is there anything else I can help you with?
ME: (Desperately trying not to ask if she does plumbing as well) No thanks. Have a GREAT day.

Monday, November 14, 2005

looking glass

Yeah Brandy used to watch his eyes when he told his sailor's story
She could feel the ocean fall and rise, she saw it's raging glory
But he had always told the truth, Lord he was an honest man
And Brandy does her best to understand

At night, when the bars close down
Brandy walks through a silent town
And loves a man, who's not around
She still can hear him say, she hears him say

"Brandy, you're a fine girl
What a good wife you would be
But my life, my lover, my lady
Is the sea"

Saturday, November 12, 2005

blog recursion

http://feeds.feedburner.com/Blogsford

I am attempting to break the internet.

Step #1: Know enough to be dangerous, but not enough to understand (heck, it works for W)
Step #2: Build your Friendspire - "friend" people you meet at parties, then take all their friends too. Try to get that guy with the java application.
Step #3: RSS feed.

or, you can just look at indietits.com

definitely the funniest thing going on out there.